CFPB · 2024 Annual Report
Consumer Financial Protection Bureau
Requests Received
964
834 processed
Grant Rate
20%
67 full + 102 partial
Simple / Complex
8.33d / 69.87d
avg days to respond
Backlog
142
was 37 last year
Transparency checks
Grant Rate
20%
67 full grants, 102 partial grants out of 834 total requests processed.
Request Backlog
142 backlogged
+284% vs last year (was 37).
Simple Request Speed
8.33 days avg
Median 1 day · Range 1 day–158 days for simple requests.
Complex Request Speed
69.87 days avg
Median 34.5 days · Range 1 day–669 days for complex requests.
Appeal Success Rate
38%
2 fully reversed + 4 partial reversals out of 16 appeals decided.
No Records Denial Rate
6%
49 of 834 requests denied because no responsive records were found.
Request Volume
964 received
+89% vs prior year (510 received last year).
Processing Cost
$6,131,755
$7,352 per request processed. Staff: 19.5 FTE. Fees collected: $3,450.
How to submit a request
Phone
855-444-3642
Mailing address
CFPB, Attn: Chief FOIA Officer
1700 G Street, NW
Washington, DC 20552
Reading room
https://www.consumerfinance.gov/foia-requests/foia-electronic-reading-room/https://www.consumerfinance.gov/enforcement/actions/https://www.consumerfinance.gov/data-research/consumer-complaints/FOIA page
http://www.consumerfinance.gov/foia/Cost & staffing (2024)
Processing Cost
$6,131,755
Staff (FTE)
19.5
Fees Collected
$3,450
Appeals (2024)
Received
16
Affirmed (denied)
8
Reversed (granted)
2
Partial reversal
4
Data from Consumer Financial Protection Bureau FOIA Annual Report, fiscal year 2024. Self-reported to the Department of Justice Office of Information Policy.