WhatAboutFOIA

SSA · 2024 Annual Report

Social Security Administration

Requests Received

12,582

11,354 processed

Grant Rate

67%

5,470 full + 2,083 partial

Simple / Complex

13d / 89d

avg days to respond

Backlog

608

was 251 last year

Transparency checks

Request Backlog

608 backlogged

+142% vs last year (was 251).

Alert

Grant Rate

67%

5,470 full grants, 2,083 partial grants out of 11,354 total requests processed.

Good

Simple Request Speed

13 days avg

Median 12 days · Range N/A–178 days for simple requests.

Good

Complex Request Speed

89 days avg

Median 43 days · Range N/A–756 days for complex requests.

Good

Appeal Success Rate

70%

306 fully reversed + 283 partial reversals out of 839 appeals decided.

Good

No Records Denial Rate

10%

1,111 of 11,354 requests denied because no responsive records were found.

Info

Request Volume

12,582 received

+24% vs prior year (10,130 received last year).

Info

Processing Cost

$3,229,480

$284 per request processed. Staff: 32 FTE. Fees collected: $544,362.

Info

How to submit a request

Online submission

https://foia.ssa.gov

Email

FOIA.Public.Liaison@ssa.gov

Phone

410-965-1727

Mailing address

6401 Security Boulevard
G401 West High Rise
Baltimore, MD 21235

Reading room

https://www.ssa.gov/foia/readingroom.html

FOIA page

http://www.ssa.gov/foia/

Cost & staffing (2024)

Processing Cost

$3,229,480

Staff (FTE)

32

Fees Collected

$544,362

Appeals (2024)

Received

911

Affirmed (denied)

127

Reversed (granted)

306

Partial reversal

283

Data from Social Security Administration FOIA Annual Report, fiscal year 2024. Self-reported to the Department of Justice Office of Information Policy.